A private jet on a sunlit apron with the airstairs lowered
Discretion. Excellence. Always.

One number for every moving part of the trip.

Aircraft, cars, rooms, tables and the people who meet you at each end — arranged by one coordinator who knows the whole itinerary and answers at any hour, in any time zone.

Or speak to the desk: 518-847-5833

Availability
24 hours, every day
Reach
Global, any time zone
Point of contact
One coordinator
Operators
Licensed and vetted
What we arrange

Four things, handled as one itinerary.

Most travel goes wrong in the joins — the car that is not there when the aircraft lands early, the room that is not ready, the table that was never confirmed. Everything below is booked and re-checked by the same person, so the joins are somebody's job.

A wing over a coastline in bright daylight
Private aviation

Charter, arranged with licensed operators

Light jets to heavy long-range aircraft, matched to the passenger count, the runway and the leg — then confirmed, catered and re-confirmed. Flights are operated by licensed third-party air carriers; we do the choosing, the contracting and the watching.

A chauffeur holding open the rear door of an executive car beside a private jet
Ground

Sedans, SUVs and sprinters, both ends

Chauffeured transport that is briefed on the tail number and the arrival, not just the address — so a slot change moves the car instead of stranding you. Single vehicles through to convoys for a travelling party.

A bright hotel suite in late-morning light
Hospitality

Rooms, tables and venues

Hotels and suites, restaurant reservations, private rooms and venue access, held against the itinerary rather than booked in isolation. If the flight slips, the reservation moves with it.

A private terminal lounge looking out onto the apron
VIP and executive support

The people at each end

Meet-and-assist, security liaison, private terminal handling, staff and crew logistics, and the quiet on-the-ground work that only shows when it is missing.

Aircraft

Sized to the party and the runway, not to a brochure.

These are the types most often arranged, through licensed operators. The right answer is usually the smallest aircraft that carries the party in comfort and makes the leg without a fuel stop.

Typical types arranged — passengers as configured
AircraftClassPassengers
Embraer Phenom 100Very light jet4–6
Embraer Phenom 300Light jet7–9
Hawker 900XPMidsize8–9
Bombardier Challenger 350Super midsize8–10
Gulfstream G450Heavy13–14
Gulfstream G550Ultra long range12–16

Long-range types cover pairings such as New York to Tokyo or London to Los Angeles without a technical stop. Tell us the route and the party size and the recommendation comes back with the reasoning, not just a price.

A private jet cabin in daylight with cream seats and a polished table
Why us

The difference is who is watching it.

One person, the whole trip

The same coordinator holds the aircraft, the cars, the rooms and the ground team. Nothing is handed between desks, so nothing is dropped in the handover.

Answered at any hour

Travel goes wrong at three in the morning in somebody else's time zone. That is precisely when the line is answered.

Confidentiality as standard

Names, routes and itineraries are not discussed, published or used as marketing. There are no client logos on this page for exactly that reason.

Vetted partners only

Operators, chauffeur companies and ground handlers are checked before they touch an itinerary — licences, insurance and record — not sourced from whoever answered first.

End to end, in writing

One itinerary covering every leg and every transfer, confirmed in writing, updated when anything moves. You should never have to assemble it yourself from five confirmations.

No membership to buy

No card, no tier, no deposit sitting with us before you can travel. You ask for a trip; we arrange the trip.

How it works

Four steps, and the third is the one that matters.

01

Tell us the trip

Route, dates, how many people, and anything that has to be true — a meeting time, a pet, a wheelchair, a case that cannot be checked.

02

We come back with options

Aircraft and operator, cars at both ends, rooms and tables if you want them — priced, with the trade-offs said out loud.

03

We confirm and re-confirm

Everything is contracted, then checked again close to departure. This is the step most people skip and the step that goes wrong.

04

We watch it run

Slots move, weather turns, meetings overrun. The itinerary is adjusted around you while you travel, not after you complain.

Imperial Concierge Group Request service

Tell us the trip.

Every request reaches a person, not a queue. If it is urgent or you would rather just say it out loud, call the desk — it is answered around the clock.

The desk — 24 hours
518-847-5833